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Clients Across Various Industries
Trusted by 150+ Indian & global brands for digital workplace service transformation and full stack infrastructure services
The best part about Progressive is the kind of inclination towards automation using Workelevate is amazing.
During times of Covid, Progressive's leadership ensured on-ground backup to keep the systems running.
Progressive's 24x7 IT help desk solutions has eminently improved end-user experience of our field sales team.
They truly understand our business needs and have been instrumental in helping us enhance our IT capabilities.
Progressive has very proactive in providing IT supoort for our growing business for around 10 years.
Progressive Infotech’s comprehensive IT Managed Services has been instrumental in supporting our IT operations.
Our Managed IT Solutions & Services
The Need is Greater than Ever
To Shift from SLA’s to Experience Level Agreement (XLA’s)
Elevating the employee experience is more important to us than meeting the SLA’s. Hence, we offer Experience Level Agreement (XLA’s) that helps us overcome ‘the watermelon effect’. On the outside, a watermelon is smooth, shiny and green, but under the surface it is red and very fragile. Similarly, SLA’s show all green on the metric targets assessed but in reality, end user experience defines the service outcomes. Make the shift to enable change.
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Workplace Service Transformation?
Our Story of ‘Progress’
26+
Successful
Years
75+
Active
Clients
1000+
Technical
Resources
95%+
Annuity
Business
70%+
Customers
5+ Years
Insights & Resources
Our collection of free resources, including ebooks and guides, covering topics like IT support automation, Cyber Security, IT Asset Management and more..
Our Latest Blogs
The Future of Digital Infrastructure Services
A Definitive Guide to Security Hardening
An In-Depth Guide to Database Management
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