The workplace is no longer a place. It’s an experience.
In an era of hybrid work, global teams, and digital-first operations, employees expect technology that is fast, intelligent, and invisible. No one has patience for clunky ticket systems, endless troubleshooting, or outdated IT support models.
This is where Progressive’s Future-Ready Workplace Management Suite sets a new standard.
It’s not just a service. It’s a movement towards smarter, human-centric, AI-powered workplaces that empower employees, secure enterprises, and free IT teams to focus on innovation.
Why the World Needs a Future-Ready Digital Workplace
Think about it:
- Every minute an employee waits for a ticket to be resolved is productivity lost.
- Every disconnected tool or unmanaged endpoint is a potential security threat.
- Every outdated IT process damages employee morale and weakens business agility.
The old model of IT support—reactive, ticket-based, and heavily manual—simply can’t keep up with today’s demands. Businesses need more than service. They need experience.
And the world agrees. Research says the use of generative AI has exploded: 71% of organizations now use gen AI in at least one business function, up from 65% just a year ago. At the same time, research says 42% have fully adopted AI tools, with another 40% actively experimenting. This momentum proves one thing—AI isn’t just a trend. It’s the new standard for business transformation.
That’s why Progressive designed the Future-Ready Workplace Management Suite: to bridge the gap between what employees expect and what traditional IT delivers.
The Power of Human + AI
At its heart, the suite combines the best of both worlds:
Human-led services that bring empathy, context, and critical thinking to complex challenges.
AI-powered automation with Workelevate that resolves routine issues instantly, at scale, without breaking a sweat.
This balance is the future. It means faster resolutions, lower costs, happier employees, and IT teams that can finally focus on growth instead of firefighting.
What’s Inside the Suite? A 360° Look
Here’s why this suite is so much more than IT support:
Workplace Support Services
- End-user support, ticket management, BYOD, onboarding & offboarding.
- Automated fixes for common issues like password resets, software installs, and knowledge base lookups.
- Employees get answers in seconds, not hours.
Experience & Operations Monitoring
- 24×7 operations monitoring with proactive alerts.
- AI-driven root cause analysis (RCA) to stop problems before they spread.
- Employee experience analytics to ensure your workforce feels supported, not frustrated.
Asset & Infrastructure Management
- Full lifecycle management of hardware, software, and vendors.
- Automation takes over patching, asset verification, and application control.
- Infrastructure that literally manages itself.
IT Co-Pilot
- Your employees’ new digital sidekick.
- Instantly troubleshoots VPN, network, and system issues.
- No more waiting in IT queues—just instant productivity.
Digital Employee Experience (DEX)
- Benchmark-setting features recognized by Gartner, Forrester, and ISG.
- Campaign management, AI insights, and employee engagement tools.
- IT isn’t just solving problems—it’s creating delight.
Endpoint Management
- Remote remediation and self-healing keep devices running smoothly.
- Automated software distribution and patch management.
- Secure, optimized endpoints—without manual babysitting.
The Big Differentiators
Here’s what makes this suite not just good, but a game-changer:
- Round-the-clock resilience – Your IT never sleeps.
- AI + Human synergy – The perfect blend of empathy and speed.
- Proactive, not reactive – Issues are prevented, not just solved.
- Experience-first mindset – Moving from SLA (checkboxes) to XLA (employee delight).
- Recognition & trust – Backed by global analysts like Gartner, Forrester, and ISG.
Why This Digital Workplace Management Suite is a Movement
This isn’t just about IT. It’s about transforming the DNA of the workplace:
- Imagine a world where employees rarely raise tickets—because issues resolve themselves.
- Imagine IT leaders with dashboards that show experience scores, not just uptime stats.
- Imagine a workforce that feels empowered, supported, and excited to engage with technology.
That’s the Future-Ready Workplace Management Suite. It’s not just a product launch—it’s a call to reimagine the way enterprises function in the digital age.
Ready to Build Your Future-Ready Workplace?
The future isn’t coming. It’s here.
And the organizations that embrace it today will define the success stories of tomorrow.
If you want a workplace that is:
Built for resilience, powered by intelligence, designed for enterprises, then it’s time to step into the Future-Ready Workplace Management Suite.
Get Started Today and join the movement towards smarter, faster, and more human workplaces.
Future-ready isn’t a goal. It’s the new baseline.
With Progressive, your workplace doesn’t just keep up—it leads.