GPTW

Grow Your Career with Us

Join Our Team and Elevate Your Career Trajectory

Discover limitless growth opportunities with Progressive Infotech. We are committed to diversity and inclusion, valuing individuals from all backgrounds. Join our team and unleash your potential in a fast-paced learning environment. With cutting-edge technologies, we invest in your professional development while meeting your workplace needs. Empower your career with us today.

27+ Successful Years

Work with subject matter experts and learn the skills you need to grow in your journey ahead.

Tech-Driven Processes

Tech-Driven Processes

Stay productive with world-class tools and technologies and improve your digital dexterity.

GPTW

Great Place To Work

Certified by Great Place to Work™ for its commitment to nurturing growth and employee satisfaction.

Life At Progressive

International Women's Day 2025

Progressive Infotech (Workelevate) Recognized as a Niche Player in the 2024 Gartner® Magic Quadrant™ for DEX Tools

Leadership Insight

Leadership Insight

Employee Advocacy

Open Positions

Desktop Support (L1)

Experience: 2-3 years

Location: Delhi/NCR, Bangalore, Hyderabad, Chennai, Mumbai, Pune etc.

Job Type: Full Time

Desktop Support (L1.5)

Experience: 2-3 years

Location: Delhi/NCR, Bangalore, Hyderabad, Chennai, Mumbai, Pune etc.

Job Type: Full Time

Desktop Support (L2)

Experience: 2-3 years

Location: Delhi/NCR, Bangalore, Hyderabad, Chennai, Mumbai, Pune etc.

Job Type: Full Time

Global Service Desk (L1.5)

Experience: 2-3 years

Location: Delhi/NCR, Bangalore, Hyderabad, Chennai, Mumbai, Pune etc.

Job Type: Full Time

Global Service Desk (L2)

Experience: 2-3 years

Location: Delhi/NCR, Bangalore, Hyderabad, Chennai, Mumbai, Pune etc.

Job Type: Full Time

Desktop Support (L1)

Experience : 2-3 Years

Location : Delhi/NCR, Bangalore, Hyderabad, Chennai, Mumbai, Pune etc.

Job Type : Full-Time

Job Summary

We are looking for a Desktop Support Engineer (Level 1) to provide technical assistance to users in a fast-paced environment. You will be the first point of contact for troubleshooting hardware, software, and networking issues and will ensure that our users have a smooth and efficient experience.

Qualifications

Bachelor’s degree or diploma in Computer Science, IT, or a related field.

Upload your CV *

Desktop Support (L1.5)

Experience : 2-3 Years

Location : Delhi/NCR, Bangalore, Hyderabad, Chennai, Mumbai, Pune etc.

Job Type : Full-Time

Job Summary

We are seeking a proactive and technically sound Desktop Support Engineer (L1.5) to provide onsite/remote support for end-user systems and peripherals. This role bridges L1 and L2 responsibilities, requiring strong problem-solving skills and the ability to handle moderately complex issues independently.

Qualifications

Bachelor’s degree in Computer Science, Information Technology, or related field.

Upload your CV *

Desktop Support (L2)

Experience : 2-3 Years

Location : Delhi/NCR, Bangalore, Hyderabad, Chennai, Mumbai, Pune etc.

Job Type : Full-Time

Job Summary

We are seeking a skilled and experienced Level 2 Desktop Support Engineer to join our IT support team. In this role, you will provide advanced technical support to end-users, troubleshoot complex hardware and software issues, and work closely with Level 1 and Level 3 teams to ensure efficient resolution of IT incidents and service requests.

Qualifications

Bachelor’s degree or diploma in Computer Science, IT, or a related field.

Upload your CV *

Global Service Desk (L1.5)

Experience : 2-3 Years

Location : Delhi/NCR, Bangalore, Hyderabad, Chennai, Mumbai, Pune etc.

Job Type : Full-Time

Job Summary

As a Global Service Desk (L1.5) Engineer, you will act as the escalation point between L1 support and specialized IT teams. You will handle more complex incidents and service requests that require in-depth analysis and troubleshooting across global operations. This role demands strong technical knowledge, excellent communication, and customer service skills to support internal end users and ensure minimal disruption to business operations.

Qualifications

Bachelor’s degree or diploma in Computer Science, IT, or a related field.

Upload your CV *

Global Service Desk (L2)

Experience : 2-3 Years

Location : Delhi/NCR, Bangalore, Hyderabad, Chennai, Mumbai, Pune etc.

Job Type : Full-Time

Job Summary

The Global Service Desk Analyst (L2) is responsible for handling more complex IT support issues escalated from Level 1. This role involves remote troubleshooting, incident management, and providing advanced technical support to global end-users. The L2 analyst collaborates with other IT teams to ensure high-quality service and efficient problem resolution across global locations.

Qualifications

Bachelor’s degree or diploma in Computer Science, IT, or a related field.

Upload your CV *

Grow Your Career with a People-First Organization

Submit your CV and unlock new opportunities to learn, grow, and make an impact. Step forward with a team that values your potential and is committed to your success.

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