Progressive Infotech Pvt. Ltd. shall process a refund to its paid user, if there is deficiency in Services, solely attributable to the fault, negligence, error, omission, commission etc. on the part of Progressive Infotech Pvt. Ltd. in relation to the services availed by the user.
Such deficiency is informed to Progressive Infotech Pvt. Ltd. beforehand by reaching Progressive Infotech Pvt. Ltd. through an email to our email address firstname.lastname@example.org , containing the complete details of the transactions.
The payable amount (on pro-rata basis) will be credited back to the same source from where it was received, and not by cash or any other mode.
All refunds shall be initiated as per Progressive Infotech Pvt. Ltd. policy and signed agreements. In case of any users’ complaint regarding non-refund and/or non-credit for failed transactions the User shall reach us through the said email address.