Progressive Infotech (Workelevate) Recognized in the 2025 Gartner® Magic Quadrant™ for Digital Employee Experience Management Tools for the Second Consecutive Year
Digital Infrastructure Services
Transform Your IT Landscape with Expert Digital Infrastructure Services
Contact UsAt Progressive Infotech, we offer comprehensive Digital Infrastructure Services designed to help businesses achieve scalability, performance, and security. Whether you're managing a hybrid cloud environment, complex networks, or mission-critical databases, we provide the expertise to streamline your operations and ensure peak performance.
Our Key Digital Infrastructure Services
Hybrid Datacenter Services
Gain full visibility and control over your entire IT landscape with our 360° monitoring and management solutions. Whether you’re working with public cloud, private cloud, or on-premises infrastructure, our unified approach ensures optimal performance and security across all environments.
- Public Cloud, Private Cloud & Datacenter Infrastructure
- Network Monitoring (NOC) for seamless operations
Network Management
Our end-to-end network management solutions help businesses maintain optimal performance, security, and reliability. From performance tuning to security management, we ensure your network operates at its peak, day in and day out.
- Performance Management
- Security Management
- Configuration & Change Management
- Capacity Planning & Optimization
- Fault & Troubleshooting
Monitoring & Alerting
Stay ahead of potential issues with real-time monitoring and alerting for your entire infrastructure. Our comprehensive monitoring services ensure that critical issues are detected and addressed before they impact your operations.
- Network Traffic & Security Monitoring
- Server & Application Performance Monitoring
- Cloud Infrastructure & Network Device Monitoring
Database Management
We offer tailored database management services designed to optimize database performance, ensure security, and safeguard data integrity. From installation and upgrades to performance tuning and recovery, we provide end-to-end support.
- Database Installation, Configuration, Upgrades & Migration
- Troubleshooting, Bug Fixes & Performance Tuning
- Database Monitoring, Backup & Recovery
Application Management
Keep mission-critical applications running smoothly and evolving securely. Our application team provides:
- Version upgrades, hotfix deployments, and security patching
- Performance optimization, troubleshooting, and root-cause analysis
- Incident management (L1/L2 support) and integration with ITSM workflows
- Usage reporting, capacity forecasts, and proactive optimization recommendations
Backup Solutions
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Ensure data continuity and disaster recovery readiness with reliable backup strategies. We design and implement secure, scalable backup solutions tailored to your business needs—supporting both on-premises and cloud environments.
- Automated and scheduled backups
- Secure offsite and cloud storage options
- Backup monitoring and failure alerts
- Rapid data restoration and disaster recovery planning
Patch Management
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Maintain security, stability, and performance across your IT ecosystem. Our comprehensive patch management service helps you stay protected against vulnerabilities.
- Identifying and prioritizing critical updates
- Scheduling and deploying OS and third-party patches
- Minimizing downtime through planned patch rollouts
- Generating compliance and audit reports
Deep-level Infrastructure Assessment
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Gain actionable insights into your IT environment with a thorough, data-driven infrastructure assessment. We help uncover performance bottlenecks, security risks, and optimization opportunities.
- Conducting in-depth audits of servers, networks, and storage
- Reviewing configurations, resource utilization, and system health
- Identifying outdated or unsupported hardware/software
- Providing a detailed assessment report with recommendations
Why Choose Progressive Infotech for Digital Infrastructure?
End-to-End Expertise
From architecting hybrid data centers to conducting deep-dive assessments, our certified engineers and specialists collaborate to design, deploy, and manage infrastructure that aligns to your business goals.
Proactive, 24×7 Assurance
Leveraging our Network Operations Center (NOC), we continuously monitor system health, network performance, and database availability—identifying and resolving issues before they impact your users.
Scalable & Cost-Effective
We tailor each engagement—whether ongoing managed services or a one-time Systems Integration (SI) implementation—to optimize total cost of ownership, right-size resources, and future-proof your IT investments.
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FAQs (Frequently Asked Questions)
What are Digital Infrastructure Services?
Digital Infrastructure Services encompass the management, monitoring, and optimization of essential IT systems such as data centers, networks, and databases. These services ensure your IT environment operates efficiently, securely, and at peak performance.
What is included in Hybrid Datacenter Services?
Our Hybrid Datacenter Services provide 360° monitoring and management of public cloud, private cloud, and on-premises data center infrastructure. This includes network monitoring through our Network Operations Center (NOC) to ensure continuous availability and performance.
How does Progressive Infotech manage network performance and security?
We offer comprehensive network management solutions that include performance optimization, security management, configuration changes, capacity planning, and fault troubleshooting. Our proactive approach ensures your network remains secure and operates efficiently at all times.
What monitoring and alerting services do you provide?
We provide real-time monitoring and alerting for various components of your IT infrastructure, including network traffic, security events, server performance, applications, cloud infrastructure, and network devices. This allows us to identify and resolve issues before they impact your business operations.
How do your Database Management services work?
Our Database Management services cover installation, configuration, upgrades, performance tuning, and ongoing monitoring of your databases. We also provide troubleshooting, bug fixes, and backup and recovery services to ensure data integrity and optimal performance.
Why is 24/7 monitoring important for my business?
24/7 monitoring ensures that any potential issues within your IT infrastructure are detected and resolved in real time, reducing the risk of downtime and improving overall operational efficiency. This continuous oversight helps maintain peak performance and security.
Can I customize the Digital Infrastructure Services to suit my business needs?
Yes, at Progressive Infotech, we tailor our services to meet the specific needs of your business, whether you're utilizing cloud-based solutions, on-premises infrastructure, or a hybrid environment. Our solutions are flexible and designed to scale with your business.
How do your services ensure data security?
Our network and database management services include security monitoring, performance management, and proactive threat detection to safeguard your infrastructure. We also perform regular configuration audits and vulnerability assessments to minimize risks and ensure compliance.
What industries do you serve?
We serve a wide range of industries, including finance, retail, healthcare, and manufacturing. Our solutions are scalable and adaptable, ensuring that businesses of all sizes and industries can benefit from our expertise.
