Progressive Infotech (Workelevate) Recognized in the 2025 Gartner® Magic Quadrant™ for Digital Employee Experience Management Tools for the Second Consecutive Year
IT Infrastructure Services
Customized IT Infrastructure Solutions designed to power your business goals with agility, resilience, and future-ready performance.
Empowering your IT infrastructure with advanced, scalable solutions—whether on-premises, in the cloud, or across hybrid environments. We deliver proactive network management, seamless data center integration, and 24/7 monitoring to ensure resilience, security, and efficiency at every layer of your operations.
24x7x365 IT Infrastructure Expertise
Our Key IT Infrastructure Services
Hybrid Cloud Services
- Public & Private Cloud
- Datacenter Infrastructure
- Maintenance & Remediation
- Mail Messaging
- Storage & Backup Management
Network Management
- Performance Management
- Security Management
- Configuration and Change Management
- Capacity Planning and Optimization
- Fault and troubleshooting
Database Management
- Database Installation and Configuration
- Performance Tuning
- Database Upgrades and Migration
- Database Troubleshooting, & Bug Fixes
- Database Monitoring
- Database Backup and Recovery
Application Management Services
- L1/ L2 Support
- Monitoring & Alerting (APM)
Technology Stack for Modern IT Infrastructure Management
Optimize Network Performance with 24x7 NOC
Progressive Infotech delivers round-the-clock network management through a dedicated Network Operations Center (NOC) that ensures seamless connectivity, maximum uptime, and proactive issue resolution. With 24x7 monitoring and advanced management practices, we keep your network performing at its peak while minimizing downtime and disruptions.
- Proactive network monitoring and fault detection
- Performance optimization for uninterrupted operations
- Rapid incident identification and resolution
- Capacity planning and resource optimization
- End-to-end visibility into network health
Stay in control of your IT infrastructure with a future-ready NOC that ensures reliability, scalability, and operational excellence.
AIOps in IT Infrastructure Management
Progressive Infotech leverages AIOps (Artificial Intelligence for IT Operations) to transform IT infrastructure management. By combining machine learning, analytics, and automation, AIOps enables:
Our Story of ‘Progress’
27+
Successful
Years
150+
Active
Clients
1000+
Technical
Resources
95%+
Annuity
Business
70%+
Customers
5+ Years
Why Partner with Progressive Infotech for IT Infrastructure?
Progressive Infotech stands as a trusted partner for organizations seeking resilient, secure, and future-ready IT infrastructure. With a proven track record of delivering end-to-end services, we bring together expertise, innovation, and round-the-clock support to keep your business always-on and future-focused.
Comprehensive Coverage
From data centers and networks to cloud and applications, our holistic approach ensures every layer of your IT landscape is optimized for performance and efficiency.
24/7 Monitoring & Support
With dedicated NOC & SOC teams, we provide proactive management, real-time threat detection, and rapid incident response, ensuring uninterrupted business continuity.
Scalability & Flexibility
Our solutions are designed to scale seamlessly with your business growth, offering flexibility to adapt to evolving market demands and technological advancements.
Security & Compliance
We deliver robust frameworks, best practices, and regulatory compliance to protect critical data, reduce risks, and strengthen your overall security posture.
Proven Expertise
We have successfully managed complex IT environments across diverse sectors, making us a reliable partner for enterprises of all sizes.
Innovation-Driven Approach
Leveraging automation, AI, and advanced analytics, we continuously evolve infrastructure strategies to help organizations stay ahead in the digital era.
Cost Efficiency & ROI
By optimizing resources and enabling smarter operations, we help businesses reduce IT costs while maximizing returns and long-term value.
Customer-Centric Focus
At the heart of our services lies a commitment to client success — tailoring solutions to unique business needs and providing personalized support at every step.
Clients Across Various Industries
Trusted by 150+ Indian & global brands for digital workplace service transformation and full stack infrastructure services
The best part about Progressive is the kind of inclination towards automation using Workelevate is amazing.
During times of Covid, Progressive's leadership ensured on-ground backup to keep the systems running.
Progressive's 24x7 IT help desk solutions has eminently improved end-user experience of our field sales team.
They truly understand our business needs and have been instrumental in helping us enhance our IT capabilities.
Progressive has very proactive in providing IT supoort for our growing business for around 10 years.
Progressive Infotech’s comprehensive IT Managed Services has been instrumental in supporting our IT operations.
FAQs (Frequently Asked Questions)
Q1. What makes Progressive Infotech different from other IT infrastructure outsourcing companies?
Progressive Infotech brings 27+ years of experience, 24/7 global support, and a unified IT ecosystem covering cloud, data center, network, monitoring, database, and application management. This single-window solution reduces complexity and ensures business continuity.
Q2. Does Progressive Infotech provide on-premises, hybrid, and cloud infrastructure management?
Yes. Progressive Infotech delivers comprehensive IT infrastructure management across all models — on-premises data centers, hybrid environments, and public/private cloud. By managing the entire ecosystem, Progressive Infotech ensures:
- On-Premises – Secure, resilient, and high-performance data center operations.
- Hybrid – Seamless integration of on-premises and cloud systems for agility and flexibility.
- Cloud – Scalable, optimized, and secure cloud services across public, private, and multi-cloud platforms.
This unified approach enables enterprises to choose the right mix of infrastructure, while ensuring performance, security, and business continuity at every layer.
Q3. How secure is data with Progressive Infotech?
Security is at the core of Progressive Infotech’s services. The company follows enterprise-grade security frameworks, Zero Trust principles, and maintains compliance with ISO, GDPR, and other global standards to safeguard mission-critical data.
Q4. Can Progressive Infotech support businesses of all sizes?
Yes. Progressive Infotech’s solutions scale from mid-sized enterprises to large global organizations, with flexible pricing and engagement models tailored to specific business needs.
Q5. What industries do Progressive Infotech serve?
Progressive Infotech serves a diverse range of industries by delivering tailored IT infrastructure solutions that address sector-specific challenges and compliance requirements. Our expertise spans FMCG and retail, healthcare and life sciences, BFSI, mining and energy, construction and engineering, telecom, IT/ITeS, manufacturing, and so on. With deep cross-industry experience, we enable enterprises to enhance scalability, strengthen security, ensure compliance, and drive operational excellence across their digital ecosystems.